Frequently asked questions
What is the return policy?
We accept returns within 30 days of delivery, as long as items are in original condition and packaging.
Please note that assembled cabinets, modified items, and special orders are not eligible for return.
A restocking fee may apply, and customers are responsible for return shipping.
Are all items eligible for return?
Some items are non-returnable, including assembled cabinets, customized or modified products, and items not in original packaging.
Please review our return policy or contact us if you're unsure before placing an order.
How long does it take to process and ship my order?
Orders are typically processed within 1–4 business days.
Shipping time varies depending on your location and product availability.
You’ll receive updates once your order is ready for pickup or shipment.
How is shipping calculated?
Shipping costs are calculated based on order size, weight, freight class, and delivery location.
For large orders, we use LTL freight, which is priced based on total shipment weight and pallet dimensions.
Please contact us for a custom shipping quote if needed.
Do you offer delivery and pickup options?
Yes, we offer both local pickup and delivery options.
Please check with us if you're unsure before placing an order.
